RED ARC Assured

Independent Care Advisory Service

Case Studies

Melanie, 3, Leukaemia

“We thought our world had come to an end. It's a feeling of blind panic, and as much as you try to support each other, it all overwhelms you. We needed the nurse to calm things down and the counselling has created a sense of perspective and given us a coping strategy. At least now we are looking forward.”

RED ARC provided free of charge:

— a personal nurse adviser - ongoing
— a programme of 8 specialist counselling sessions for the parents to help them develop a positive coping strategy introduction to a self-help group in their area

Alan, 68, Stroke

“Finding yourself unable to speak was surreal. Without the early therapy you provided, I couldn't have dreamt about getting on with my life.”

RED ARC provided free of charge:

— a personal nurse adviser - ongoing
— speech therapy sessions starting within a week of contact
— links to the specialist charity “Stroke Association”

Louise, 48, Breast Cancer

“The nurse gave me the reassurance I needed. It's such a worrying time. I kept looking at my daughter and wondering whether she would be next. The nurse helped me get things right in my head, because I knew what my journey was going to be like. I coped a lot better than I thought I would.”

RED ARC provided free of charge:

— a personal nurse adviser - ongoing
—  a series of structured one-to-one calls with a nurse specialising in breast cancer
— links to the specialist charity “Stroke Association”

Keith, 53, Heart Attack

“It was a real shock. I thought I was fit. After it happened I could only think that I was going to have another one. Now I have taken some positive steps to change my lifestyle and I feel much more confident about going back to work.”

RED ARC provided free of charge:

— a personal nurse adviser - ongoing
— a cardiac rehabilitation nurse who provided advice on lifestyle, exercise, diet and stress management

Lucy, 83, Chronic Arthritis

Lucy's daughter says, “We were all worried about mum. She couldn't get in and out of the bath without help, stand to wash the dishes at the sink or even pull her own tights on.”

RED ARC provided free of charge:

— a personal nurse adviser - ongoing
— a home visit by an occupational therapist who assessed what was needed to help Lucy live as independently as possible
— advice on equipment, prices and how to obtain it