Emotional reaction to COVID-19 akin to grief for many employees, says RedArc

World Mental Health Day: 10 October 2020  Having provided mental health support to employees throughout the COVID-19 pandemic, RedArc believes that many people are experiencing some of the same emotional reactions to their circumstances as they might during bereavement. The organisation has witnessed employees at various stages of denial, anger, bargaining depression and acceptance, as… Continue reading →

2020 Patient Survey Results

Overall 99% of patients rated the service Good/Excellent. Open post to download full results

Fewer diagnoses of illnesses means treatment will take longer for both physical and mental health

Since the escalation of the Covid-19 pandemic,  people have been reticent to visit medical practitioners to have their concerns investigated, as a result, diagnoses of serious illnesses are significantly lower than they should be, with year-on-year cancer diagnoses down 39%*, and this will have long-term serious consequences for the treatment of both physical and mental… Continue reading →

The support available for less common conditions needs more publicity

Cancer, heart disease, musculoskeletal conditions and mental health might be the conditions most likely to make headlines and are often the most claimed-for on protection insurance policies, but RedArc is reminding insurers not to overlook other less common conditions, which when grouped together make up a significant proportion. RedArc nurses commonly support people with less… Continue reading →

Mortgage intermediaries urged to understand ‘added value benefits’ when promoting protection products during pandemic

Mortgage intermediaries who are seeking to increase protection sales are urged to ensure they fully understand the added-value benefits included within these insurance products. Not only is this a much more compelling sell but the better informed that intermediary is, the better they are able to support their clients, according to RedArc, a third-party nurse… Continue reading →

RedArc reinstates face-to-face therapies

Due to the easing of lockdown restrictions, RedArc is now able to resume provision of their usual face-to-face services* where necessary. This includes: Mental health therapies Physical therapies Complementary therapies Domestic help in the home Second medical opinion Private consultation In line with current guidance, remote services will continue to be used whenever possible, but… Continue reading →

RedArc Nurses introduces multi-lingual interpreting to support health and wellbeing of people who don’t speak English

RedArc, the third-party nurse service often included as an added-value benefit within employee benefits and insurance policies, has announced a partnership with LanguageLine Solutions (LLS), allowing it to better serve people for whom English is not easily understood. Users of their service will now have instant access to on-demand interpreters in over 200 languages, to… Continue reading →