Canada Life Patient Survey If you are human, leave this field blank.Patient SurveyDuring your initial call, was our service fully explained to you in an understandable way?PoorFairSatisfactoryGoodExcellentWas the nurse empathetic and respectful throughout the course of your call?PoorFairSatisfactoryGoodExcellentDid you feel that you were being listened to and understood?PoorFairSatisfactoryGoodExcellentWere you able to express and discuss the problems that were most important to you?PoorFairSatisfactoryGoodExcellentWere you given useful information and/or appropriate guidance relevant to your health condition?PoorFairSatisfactoryGoodExcellentDid you feel you had enough ongoing contact and support?PoorFairSatisfactoryGoodExcellentPeople benefit from our service in different ways, please tick all that you feel apply to you or tell us about something else. The support from my nurse:Helped me understand my health condition betterGave me someone to talk to outside of immediate family/friendsHelped me cope better with my illnessHelped me physically and mentallyMade sure I was aware of everything available to help meOrganised the right therapy service in acceptable timescaleHelped me return to work or remain in workOtherOther please specifyMobile apps to help manage health conditions are increasing in popularity. Would you be interested in using a suitable app alongside the support from your RedArc Nurse?YesMaybeNoSupporting commentsWe'd value any comments you may wish to share about your experience of using the RedArc Personal Nurse Adviser ServicePlease tell us if there are any areas of the RedArc Personal Nurse Adviser Service that could be improvedYour RedArc Personal Nurse Adviser Service is available through Canada Life who provides insurance arranged by your employer. Has your experience of being supported by them enhanced your view of Canada Life?NoYesComments:Has your experience of being supported by them enhanced your view of your employer?YesNoComments:Captcha *reCAPTCHA is required.SubmitName
