Parents of children with cancer need more support, says RedArc

Childhood Cancer Awareness Month – September 2018  There are 10,000* survivors of childhood cancer aged 24 and under living in the UK at present, and RedArc believes that insurers are well placed to offer ongoing support to their families. Whilst good psychological support is available for children and teens suffering from cancer via the NHS,… Continue reading →

2018 Patient Survey Results

I am delighted to confirm the results of our annual survey:

  • Overall 99% of patients rated the service Good/Excellent
  • Response: 52%

With utilisation rates consistently over 85% this reinforces and demonstrates the real value that RedArc adds.

Download 2018 results

New protection challenger, Guardian Financial Services, selects RedArc to provide dedicated nurse support services

New protection challenger, Guardian, has selected RedArc to provide a dedicated nurse support service to its customers. The contract with RedArc will initially last three years and forms part of Guardian’s HALO service. HALO is Guardian’s personal approach to claims support. At point of claim, Guardian’s team will listen to each claimant’s concerns, identify the… Continue reading →

An over reliance on technology as a mental health solution can put people in danger, warns RedArc

“Notification of a poor mental health score via a mental health technology platform without appropriate clinical intervention in place could cause more distress,” warns Christine Husbands, managing director of RedArc, further enforcing the need for strong clinical human support to supplement technological solutions. RedArc believes that employers, employees, insurers and the wider mental health community… Continue reading →

Beagle Street adds RedArc Nurse support services to its critical illness products

Online life insurance provider Beagle Street has announced the launch of a new practical and emotional support service for its customers. ‘Our Companions Service’, provided by RedArc Nurses, will see all customers who have been diagnosed with a critical or terminal illness, or child critical illness, offered the opportunity to access comprehensive and compassionate support… Continue reading →

RedArc runs pilot to support those with diabetes

RedArc Nurses is running a pilot to help people with type 2 diabetes to manage their condition better. They have teamed up with Mapmydiabetes, a NICE-endorsed online programme designed to support diabetes self-management education. Mapmydiabetes provides the technological support, and RedArc backs this up with the human touch. About the pilot The pilot, combining the… Continue reading →