Press Release: More will be demanded from group and individual protection in 2017, says RedArc

As more is expected from group and individual protection, the market will do more to meet those demands. Christine Husbands, managing director of RedArc gives her predictions for 2017. Greater utilisation of added-value services in insurance policies Many insurers recognise that financial support is just one part of the solution when it comes to protection… Continue reading →

Press Release: Canada Life renews contract with RedArc for a further three years

Following a successful five-year relationship, Canada Life Group Insurance has renewed its contract with RedArc to provide long-term support for Group Critical Illness claimants for another three years. Canada Life initially appointed RedArc in 2011, during which time RedArc has helped nearly 1,500 of its customers who have been diagnosed with a serious illness. On… Continue reading →

Press Release: Royal London Enhances Helping Hand Service

Royal London’s Helping Hand service has been enhanced by adding five practical services, available through a RedArc personal nurse adviser, to help people cope in the most difficult circumstances that life can throw their way.  The enhancements include practical help at home, offering services such as cooking, cleaning, food shopping and gardening, to help ease… Continue reading →

Press Release: Mental Health Conditions ‘akin to an iceberg’, says RedArc Nurses

Following analysis of over 4,000 cases, RedArc personal nurse advisers have identified the top concerns for patients with a mental health diagnosis. And according to the company, the insurance industry needs to better understand the complexities around clients with mental health conditions. RedArc, which provides personal nurse adviser support on behalf of insurance providers as… Continue reading →

Press Release: Increasing rates for cancer survival requires a fresh approach, says RedArc

Financial support alone, via health insurance or group risk products, is not adequate to support people with a cancer diagnosis in today’s environment, according to RedArc. Practical and emotional support, as well as specific policies for the management of people with a cancer diagnosis, are vital in ensuring the individual has the best possible long-term… Continue reading →

Press Release: Forgotten Group of Carers

Support woefully inadequate for the ‘Forgotten Community’ of carers, says RedArc RedArc has identified a key group that is at risk of being forgotten under traditional healthcare and protection policies. Typically, those that will make use of policies such as Group Risk and private medical insurance (PMI) will be the person diagnosed with a primary… Continue reading →

Blog: A Day in the Life of a RedArc Personal Nurse

RedArc Nurses are all qualified nurses with a wealth of experience and skills which range across a variety of specialisms. We share our knowledge and expertise in order to deliver the best service for our patients. My typical day will start with a quick cup of tea with my colleagues to check in and see… Continue reading →

2016 Patient survey results

I am delighted to confirm the results of our annual survey:

  • Overall 98% of patients rated the service Good/Excellent
  • Response: 52%

With utilisation rates consistently over 85% this reinforces and demonstrates the real value that RedArc adds.

Download 2016 results

2015 Patient survey results

I am delighted to confirm the results of our annual survey:

  • For 3rd year: 97% of patients rated the service Good/Excellent
  • Response: 60%+

With utilisation rates consistently over 85% this reinforces and demonstrates the real value that RedArc adds.

Download 2015 results

2014 Patient survey results

In February 2014, every patient we spoke to was asked to complete a short confidential survey
and the results are summarised below

Once again, we are delighted with results:

  • Overall 97% of patients rated the service Good/Excellent
  • Response rate of over 56%

Download 2014 results