Our Purpose and Values

Adding real value to our clients with a unique, practical and caring service. We do this by providing long-term practical advice and emotional support tailored to meet the individual needs of those affected by a serious physical or mental health condition, disability, trauma or bereavement.

We treat people with respect and always take the time to listen non-judgementally. Our compassion and creativity ensures a uniquely personalised and confidential service.

 

 

RedArc has won more industry awards than any other provider: 43% of all possible industry awards 2020-2025, and 50% of all possible industry awards 2022-2025.

Meet the Team

Our Management Team

Sam Hudson Managing Director

Sam spent the initial part of his career in the Army before moving into Financial Services and has worked in both insurers and brokers across general insurance and life and health insurance for the last twenty years. He is also the Executive Director for Consumer Partnerships in Howden Life & Health, within the Howden Group, who specialise in providing health and protection insurance to individual customers and small businesses.

“Ensuring that the RedArc team are able to provide the quality long-term nursing support for which they are held in such high regard by our clients and partners is a wonderful privilege.”

Sam’s family are now grown-up, and outside of work he enjoys keeping fit, playing golf and watching Bath rugby.

Christine Husbands CDir FIoD Commercial Consultant

Christine spent the initial part of her career in financial roles and she has held several board positions in Financial Services and is a Chartered Director. For many years, she led the business as Managing Director,  held the role of Commercial Director  and now supports the business as Commercial Consultant.

“I have always been very passionate about RedArc and the difference we make to people every day and I’m delighted to continue as a consultant”

Christine has 2 daughters, 2 grandsons and enjoys needlework, gardening, walking and holidays!

Aled Powell Operations Manager

Aled joined RedArc having worked in financial services for more than 30 years. He has gained valuable commercial and operational experience working with leading banks, building societies, insurance companies and finance brokers. All of which has been invaluable to his role with RedArc.

He says: “I have always tried, through my work, to help people, whether they were clients, colleagues or business associates. However, from the moment I first met RedArc I felt I had found a company and a role that would really make a difference to people’s lives. I have not been disappointed.”

Outside of work it’s about spending quality time with the family. Getting to spend time with his his two boys watching Wrexham AFC and enjoying a good walk with his wife and best friend Ollie the Border Collie.

Sharon Lamph RGN Head of Nursing Services

Sharon began her career supporting adults with learning disabilities before completing her General Nurse training at Edge Hill University in 2008. Since qualifying, she has worked across acute hospital services, community rehabilitation, district nursing, and end-of-life care, developing extensive experience in supporting people with complex health needs.

Alongside her clinical career, Sharon has developed a strong interest in leadership, service improvement, and supporting colleagues to thrive. As a Senior Nurse at RedArc, she has gained valuable experience supporting the nursing team, promoting staff wellbeing, and helping to shape a positive culture focused on delivering high-quality patient care.

As Head of Nursing Services at RedArc, Sharon is passionate about ensuring everyone who accesses RedArc receives outstanding support. She is committed to empowering the nursing team, maintaining high clinical standards, and ensuring people receive the personalised, compassionate support that RedArc is known for.

Outside of work, Sharon enjoys spending time with her family, travelling in her campervan, exploring new places and relaxing with a good film or box set.

Senior Nurse Team

Amie Moss Mental Health Senior Personal Nurse Adviser

Amie completed her nursing degree in Liverpool in 2011. She then went on to start her nursing career in the Robert Jones & Agnes Hunt Orthopaedic Hospital, before changing paths and venturing into mental health.

Amie spent 8 years working within substance misuse in North Wales, eventually becoming Deputy Unit Manager for an inpatient service. Before Amie joined the team at RedArc, as the Senior Nurse for the mental health team, she was a Forensic Nurse, working with Cheshire Constabulary.

“It’s a privilege working for RedArc! My colleagues are some of the most knowledgeable and experienced nurses, stemming from a wide range of specialities and backgrounds. I have been warmly welcomed into this wonderful team”.

In her spare time, Amie visits her family back home in North Wales, upcycles furniture, likes carp fishing with her husband and spends time with her cat, Mortimer.

Elizabeth Scarratt RGN Senior Personal Nurse Adviser

Elizabeth has been an RGN since 1984. She has gained a range of experience in the NHS in Liverpool and Wirral hospitals. During the last 20 years she has had experience working in Nursing Homes, the last five years as the Lead Nurse/Deputy Manager.

She has specialities in Care of the Elderly, General Nursing, Palliative Care and an interest in Autism.

She enjoys time with her family, travelling, ice hockey, football and walking.

Sarah Cross RGN Senior Personal Nurse Adviser

Sarah has over 20 years’ experience in healthcare, having started her career in 2005 with the NHS as a Staffing Support Co-ordinator. Inspired by the caring and rewarding nature of nursing, she went on to complete her nurse training at the University of Chester and qualify as a Registered General Nurse.

Sarah’s clinical experience is predominantly in cancer care, working within one of the largest networked cancer centres in the UK. She has also worked across a variety of specialties, including orthopaedics, acute medicine, elderly care, and women’s and children’s services. She has a specialist interest in neurodiversity and workplace wellbeing.
As a Senior Nurse Adviser, Sarah enjoys supporting and developing colleagues. Drawing from and sharing her years of knowledge and experience to help others grow in confidence to create a positive workplace culture where wellbeing, inclusion and support are valued.

Outside of work, Sarah enjoys reading, meditation and spending time with her family.

Personal Nurses

Alison Simmons RN Mental Health Personal Nurse Adviser

Alison joined RedArc after working in the NHS in North Wales for several years.  She worked within the Primary Care Mental Health Services, providing brief therapeutic interventions for people aged 17 upwards.  She worked alongside GP’s trying to improve access to Mental Health Services.

Alison also facilitated psycho-educational groups for people, around ‘managing mood’ and ‘coping skills’.  She has a particular interest in CBT and Mindfulness

Natalie Maginess RGN Personal Nurse Adviser

Before Natalie qualified as a nurse, she worked as both a sales and customer service representative for many years and has lots of experience that is transferable into the RedArc role.
Whilst studying to become a Registered General Nurse at Chester University, Natalie worked in her local hospice as a health care assistant and once qualified, went straight into her role as a Community Nurse.

Within the community setting, she developed her love and passion for Cancer Care and Palliative Care. She was the link nurse for Palliative Care which allowed her to enhance her knowledge and skills, which she is able to put into practice when supporting some patients.

Natalie has recently joined the RedArc team and is amazed at the wide range of experience that her colleagues bring.  It is such an incredible job role and I am lucky to be a part of such an amazing team. I find it rewarding that I am able to support patients along their journey and help make a difference.

Natalie enjoys spending time with her partner and two children, being outdoors, hiking and she loves to travel.

Adele Phoenix RN Mental Health Personal Nurse Adviser

Adele completed her general nurse training in 1991 and joined the Princess Mary’s Royal Air Force Nursing Service. She remained in the RAF for 24 years, initially working in military hospitals as an orthopaedic nurse. Adele completed her mental health nurse training in 2008 and subsequently worked in the Departments of Community Mental Health, delivering mental health support to both military and civilian patients.  Most of her experience has been providing therapeutic interventions for those with depression, anxiety, stress related problems and post-traumatic stress.  She completed tours at numerous bases, including overseas, and regularly worked as part of the aeromedical evacuation team during her time in the Service.

She opted for early retirement from the military in 2015 in order to fulfil her love of travel. She joined the RedArc team in September 2017.

Adele loves to experience new cultures, reading and walking.

Caroline Love RGN Education & Training Co-ordinator and Personal Nurse Adviser

Having worked in nursing homes for more than 20 years, the last four as manager, Caroline felt the time was right for a new challenge – and thus joined RedArc in January 2009. Her special interests are elderly care, Multiple Sclerosis (MS), Parkinson’s disease, and Progressive Supranuclear Palsy.

She enjoys spending time with her family and friends, listening to music, cooking, walking and reading.

Helen McGuire RGN Personal Nurse Adviser

Helen qualified as an RGN in 1994 at Warrington Hospital. On qualifying she worked on an acute haematology ward at the Countess of Chester hospital.

During this time she developed an interest in Palliative care and when a post came up at The Hospice of the Good Shepherd in Chester it was a perfect opportunity to move into the Hospice movement. Helen then moved to St Rocco’s Hospice in Warrington, where she has worked for the last 16 years.

Throughout her time she continued to develop her skills and knowledge to further support her patients and has gained a ‘Care of the Dying’ qualification, diplomas in both aromatherapy and reflexology together with holistic symptom management training.

Helen enjoys spending time with her husband and three daughters. Helen enjoys supporting Liverpool football club, swimming and listening to music and her ambition is to learn to play the saxophone

Julie Allen RGN Personal Nurse Adviser

Julie previously worked as a carer in the community before qualifying as a Registered General Nurse through Staffordshire University. Upon qualifying she worked at the Robert Jones and Agnes Hunt Orthopaedic Hospital before moving into palliative care. Her special interests include motor neurone disease (MND), bereavement support, palliative care and spinal injuries.

She enjoys spending time with her family, gardening and going to the theatre

Karen Jones RGN Personal Nurse Adviser

Prior to her nurse training, Karen worked in the community, in hospitals and nursing homes as a healthcare support worker. She qualified as a Registered General Nurse in 2011 at Bangor University and went on to work as a Community Nurse caring for people who were housebound and of varied age groups. Karen has also worked in Accident & Emergency, Surgical and Medical wards, Surgical Assessment Units, Day Surgery care, orthopaedic discharge and care of the elderly.

Wishing to work more closely with patients and their families, Karen worked in a nursing home, providing care and support for people with comorbidities and complex needs. Karen has a special interest in ME and CFS (Chronic Fatigue Syndrome).

Karen enjoys spending time with her family. She also likes walking in the fresh air, socialising and eating out.

Laura Foran RGN Personal Nurse Adviser

Laura worked in a nursing home supporting patients with dementia in 2005, caring for the elderly quickly made her realise that she wanted to become a nurse.  She completed her nurse training at the University of Salford in 2009.

After qualifying she worked on a respiratory ward and specialist respiratory unit at the Countess of Chester Hospital. Following this she left the hospital setting and became a community district nurse within an NHS community foundation trust. Here she completed her nurse prescriber qualification and developed a passion for palliative care.

Laura has now brought her skills and experience to Redarc and is enjoying her new role. She says “I am delighted to work as part of such a wonderful team and feel it is so rewarding to support people and really make a difference”.

In her spare time, Laura enjoys spending time with her family, walking her dog, Rosie, reading and listening to music.

Margie Hickey RGN Personal Nurse Adviser

Margie completed her general nurse training in 1995 and worked in a variety of both surgical and medical settings in the NHS. Her main area of work was within the specialism of cancer care.

She left the hospital environment in 2007 to work in general practice, dealing with many chronic diseases and their management.  She then joined Merseyside Police Forensics team where she gained valuable experience in dealing with complex mental and physical health issues within a challenging custodial environment. It was here that Margie gained a post graduate award in forensics from Teeside University.

Moving into the private sector, Margie worked on a large research project studying COPD and asthma treatment in Salford before returning once more to general practice and qualified as a Best Interest Assessor at UCLAN.

Away from work, Margie enjoys spending time with family and friends. In 2017 she raised over £10,000 for a local hospice walking the Great Wall in China with her sister. She joined RedArc to continue her love of supporting patients particularly those undergoing treatment for cancer.

Pat York RGN Personal Nurse Adviser

Pat trained at the University Hospital of Wales in Cardiff and has been nursing for 32 years. She initially worked with children before moving on to general medicine and then cardiology. In 2003 she moved on from Coronary Care to work for NHS Direct where she stayed for 10 years.

She has now brought her skills to RedArc and is enjoying the challenge.

She likes spending time with her family, geocaching (but not when it’s muddy), cooking, reading and watching a good film.

Sarah Hughes RN Mental Health Personal Nurse Adviser

Sarah worked as a carer in nursing homes for many years before qualifying as a registered mental health nurse through Bangor University.

She has since spent several years working within the NHS Primary Care Mental Health Service, providing mental health assessments and brief therapeutic interventions. During this time, she also facilitated psycho-educational groups to help people improve their emotional resilience.

When she’s not in work, Sarah enjoys music, reading and creative writing.

Zena Mayhew RGN, RN Mental Health Personal Nurse Adviser

Zena is both a registered mental and general health nurse with over 20 years’ experience working in the NHS and private sector. Her special interests include stress, anxiety disorders, depression, substance abuse and dementia care. For the last nine years Zena has worked in a nursing home using her extensive knowledge to perform many roles including that of Deputy Manager. Over the last two years she has being closely involved in the development of a new dementia community within the care home.

Zena is passionate about mental health and making a difference to people’s lives.

Zena enjoys relaxing by having long walks, watching films and adding to her Lego collection.

Our Administration Team

Beverly Roberts

Beverly has worked in administration for 30 years in a variety of roles.  She has experience of supporting teams and individuals in their professional duties in both Education and Health Care.  In her current role she is very happy to know that she is contributing to making a difference.

Outside of work she enjoys travelling and watching motor-sports, two things which combine very well.

Karen Kavanagh

Karen spent 22 years working for a large building society in a variety of roles, the last ten years of which were spent as a mortgage adviser. During this time Karen gained valuable administration and customer service experience. She then spent four years working in retail before feeling it was time to take on a new challenge and return to an area of work which she loves.

Karen is married with one son. She enjoys running, has recently completed her first half marathon, and having weekends away with her family.