News & Info

Mortgage intermediaries who are seeking to increase protection sales are urged to ensure they fully understand the added-value benefits included within these insurance products. Not only is this a much more compelling sell but the better informed that intermediary is, the better they are able to support their clients, according to RedArc, a third-party nurse… Continue reading →

The Human Givens Institute (HGI) has been added to RedArc’s curated panel of nearly 30 professional bodies, which is used by RedArc’s nurses to select therapies for individuals where external specialist support is needed. HGI’s problem-solving approach aimed at working with the ‘here and now’ is an effective brief therapy and will be suitable for… Continue reading →

Due to the easing of lockdown restrictions, RedArc is now able to resume provision of their usual face-to-face services* where necessary. This includes: Mental health therapies Physical therapies Complementary therapies Domestic help in the home Second medical opinion Private consultation In line with current guidance, remote services will continue to be used whenever possible, but… Continue reading →

RedArc, the third-party nurse service often included as an added-value benefit within employee benefits and insurance policies, has announced a partnership with LanguageLine Solutions (LLS), allowing it to better serve people for whom English is not easily understood. Users of their service will now have instant access to on-demand interpreters in over 200 languages, to… Continue reading →

National Cancer Survivors Day: Sunday 7 June 2020 Even the most positive thinking of cancer survivors would struggle to deal with some of the reactions of others when dealing with their illness, according to research undertaken by RedArc Nurses. Although unlikely to be deliberately hurtful, even unintentionally tactless remarks can cause stress, anxiety and emotional… Continue reading →

The increase in mental health support required in the workplace in recent years has seen the rise in popularity of training volunteers to be mental health first aiders (MHFAs), and the current COVID-19 situation is putting further pressure on this group of employees, according to RedArc. MHFAs are not immune to the stress that changes… Continue reading →

Lloyds Banking Group is working with RedArc to support its general insurance customers needing extra help after a traumatic claim such as a fire or flood. The service is available to Bank of Scotland, Halifax and Lloyds Bank policy holders, once they have been referred by the Personal Claims Consultant managing their case. RedArc’s services,… Continue reading →

The Parental Bereavement (Leave and Pay) Act 2018* coming into force this month (April 2020) is an opportunity for employers to ensure their bereavement policy also demonstrates compassion and sensitivity, according to RedArc. The new legal right to two weeks’ paid bereavement leave, to be called ‘Jack’s Law’, is a world first but RedArc warns… Continue reading →

Since the escalation of the COVID-19 pandemic in the UK, RedArc nurses have been seeing a change in emphasis in the support needed among people and their families with chronic physical or mental health conditions, disability, or those experiencing trauma or bereavement. Inevitably, many people will be affected by the intense pressure on the NHS,… Continue reading →

Using Second Medical Opinion (SMO) services accessed via healthcare, group risk and other insurance schemes, demonstrates a duty of care to the employee and their family, and is highly valued by staff according to RedArc nurses. According to employee referral data from RedArc Nurses over a five-year period: One in ten (10 per cent) of… Continue reading →